The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Return Policy
  • You may purchase merchandise from this online ( Ebay store or our Web Site ) or over the phone by using any payment options. Hercule Technologies reserves the right to change its payment procedures at any time without prior notice to you.

    All products come with 1-Year warranty unless otherwise noted to end users, 90 days warranty to other Brokers. Defective/non-working items are replaced ina timely manner. If for any reason the item(s) cannot be replaced with a similar or a better one, Hercule Technologies LLC will issue a refund.

    Returning a working product is subject to a 20% re-stocking fee and must be made within 30 days of original order date of purchase. After 30 days from the order original date, customer will not be eligible to return any order. 

    Hercule Technologies LLC will not be responsible for any delay on shipping & delivery.

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    Please note that if the RMA goods not returned within 14 working days from the date written above, the RMA request will be cancelled.

    ▪ All returned goods must be in their original or similar packaging condition included with any other accessories provided in the first place.

    ▪ In the event of any item found non-defective, the customer will be responsible for all shipping & handling costs.

    ▪ If for any reason an item cannot be replaced in a timely manner, customer will be issued a refund.

    ▪ We can not provide advance replacement service unless otherwise noted on the order.